ReSolution is a boutique recruitment agency founded by a team of experienced professionals with significant expertise in the digital and IT talent recruitment industry. Thank you for visiting our website. The protection and confidentiality of your personal data are of particular importance to us.
With this policy, we aim to inform you about the processing of personal data we collect from visitors to our website (https://resolutionbg.com). Personal data includes all information related to an identified or identifiable natural person. This includes information such as name, address, email, postal address, or telephone number. Information that is not directly related to your identity, such as the number of users on a website, does not fall within this scope.
ReSolution respects and values the privacy of all users of our website. This Privacy Policy describes the methods and conditions under which ReSolution processes and uses your personal data. We recommend you read this Privacy Policy to learn more about the processing and use of your personal data.
The applicable legislation to this Privacy Policy is Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or “GDPR”) and Bulgarian legislation in the field of personal data protection.
WHO ARE WE?
The administrator of your personal data under the GDPR and the Personal Data Protection Act (PDPA) in Bulgaria is “ReSolution” Ltd., UIC 207322696 (hereinafter referred to as ReSolution or the Company).
“ReSolution” Ltd. is a commercial company registered in the Commercial Register at the Registry Agency with UIC 207322696, with headquarters and management address: Sofia, postcode 1000, Lozenets district, Plachkovitsa Str. No. 2, fl. 4, apt. 23.
HOW TO CONTACT US?
If you have questions and/or requests related to your personal data processed by the Company, you can contact us at the address: Sofia, postcode 1000, Lozenets district, Plachkovitsa Str. No. 2, fl. 4, apt. 23, email resolution.gpg@gmail.com.
ReSolution respects the confidentiality of your personal data.
Protecting your personal information throughout the personal data processing process and the security of all data processed by the Company is important to us. We process personal data collected during your visit to our web page confidentially and in accordance with the legal provisions at national and European level.
WHAT IS THE PRIVACY POLICY?
This privacy policy aims to provide you with comprehensive information in a clear and accessible language about what actions are taken with the personal data you provide to ReSolution, including:
- What personal data do we collect about you?
- What is the purpose of their collection?
- How long do we store the provided personal data?
- With whom do we share your personal data?
- What are your rights regarding the provided personal data, and how can you exercise them?
- How do we notify you of a change in our Privacy Policy?
With this Privacy Policy, ReSolution declares that it applies all technical and organizational measures for the protection of personal data of natural persons, which are prescribed by law or other regulatory act at national and European level.
WHAT IS PERSONAL DATA?
Any information and data through which a natural person can be identified, directly or indirectly, falls under the definition of personal data.
For example, indirect identification is the number of your mobile phone. Direct identification is achieved when you provide a unique identifier such as EGN, LNCh, etc.
“Sensitive personal data” are data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as the processing of genetic data, biometric data for the sole purpose of identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
“Data on special categories of subjects” are data relating to special categories of subjects (e.g., personal data of children), for which ReSolution applies additional protective measures.
WHAT PERSONAL DATA DOES RESOLUTION COLLECT ABOUT YOU?
| Categories of personal data | Types |
| Information about you | Name, middle name, surname, date of birth |
| Contacts | Email, address, and phone |
| Education | Educational and/or qualification degree |
| Professional experience | Acquired professional experience, work experience, and skills |
| Cookies | Data collected by Cookies to identify your browser or device |
| Other data | Other personal data you may voluntarily provide by submitting your CV |
ReSolution may process your personal data from the categories above (excluding the “Cookies” category) only if you voluntarily submit your CV in response to a published advertisement or send the same to the email address careers@resolutionbg.com. Otherwise, the Company does not process your personal data.
ReSolution also does not collect sensitive categories of personal data, as such data is not necessary for the use of our website or the provision of our recruitment services. In the event that sensitive categories of personal data are provided by you through the submission of a CV or additional information to our email address, such data will be deleted as soon as their processing is identified.
ON WHAT BASIS DOES RESOLUTION PROCESS YOUR PERSONAL DATA?
The processing of personal data includes collection, storage, destruction, transmission, correction, updating, deletion, destruction, and all other actions performed with your personal data.
ReSolution collects personal data following a clear, free, and unambiguous consent from you for the purposes of processing, expressed through voluntary application on your part to a published job advertisement or sending a CV to the address careers@resolutionbg.com.
The consent you provide may always be withdrawn by contacting us at email: resolution.gpg@gmail.com.
When applying for specific job advertisements and during the recruitment process for them, your personal data may be processed to take steps at the request of the data subject before entering into a contract to which the subject is a party.
ReSolution may also process personal data if there is a legal (legitimate) interest, except when the interests of the natural person to whom the data relates prevail.
FOR WHAT PURPOSES DO WE COLLECT YOUR PERSONAL DATA?
The personal data you provide will be used to ensure the proper functioning of our website, as well as for the following purposes, if the prerequisites for this are in place:
- Performing candidate selection for external clients of ReSolution.
- Auxiliary activities related to the conclusion of an employment contract, in case your candidacy is approved by an external client of ReSolution.
- Filling and maintaining our own database of job candidates in IT, digital, and other sectors, in case the necessary consent for this is in place.
HOW DO WE PROCESS YOUR PERSONAL DATA?
When you visit our website, ReSolution processes (collects) the personal data you provide, in the following ways:
- By applying on your part to a published advertisement on the Company’s website (https://resolutionbg.com/bg/jobs/);
- By sending your CV from your side to the address careers@resolutionbg.com;
- By processing information about cookies, the operating system, and browser type.
HOW LONG DO WE STORE AND PROCESS YOUR DATA BEFORE DESTROYING IT?
Depending on the basis on which we process your personal data, the storage period of personal data may be different.
Your personal data is stored by us for a period until the basis for our processing ceases. After the expiry of this period and in case there is no legal basis for continuing the storage of your personal data, the information about you is destroyed.
WITH WHOM MAY WE SHARE THE PERSONAL DATA YOU PROVIDE?
ReSolution operates as a recruitment agency. To fulfill these obligations, the Company usually collects and processes personal data in its capacity as a processor on behalf of its client – a personal data administrator. To fulfill its contractual obligations, ReSolution may transfer your personal data to its client (a future potential employer), who is responsible for its lawful processing.
Apart from the above cases, ReSolution respects and maintains the confidentiality of your personal data. The Company will not disclose your personal data, obtained through your application, to third parties, unless disclosure is mandatory by law or a subordinate regulatory act.
DO WE SHARE YOUR PERSONAL DATA OUTSIDE THE EUROPEAN UNION AND THE EUROPEAN ECONOMIC AREA?
Some of our service providers (providing cloud databases) are located outside the European Union (“EU”), the European Economic Area (“EEA”), and the United Kingdom (“UK”), including in the United States. Such countries may not offer your personal data the same level of protection as the laws in the EU, EEA, or the United Kingdom. Only if one of our service providers is located or uses servers located outside the EU or EEA, we may transfer personal data outside these borders. However, in such cases, ReSolution guarantees that there are adequate measures to protect your personal data and that the requirements of the GDPR are met before cross-border transfer of personal data is carried out.
WHAT ARE YOUR RIGHTS REGARDING THE PROVIDED PERSONAL DATA, AND HOW CAN YOU EXERCISE THEM?
You have the following rights regarding your personal data processed by ReSolution:
- Right of access;
- Right to correction;
- Right to data portability;
- Right to erasure (right “to be forgotten”);
- Right to request restriction of processing;
- Right to object to the processing of personal data;
- Right of the data subject not to be subject to a decision based solely on automated processing, including profiling.
You may exercise any of the above rights by submitting an official inquiry to the address: Sofia, postcode 1000, Lozenets district, Plachkovitsa Str. No. 2, fl. 4, apt. 23 or email: resolution.gpg@gmail.com. To exercise your rights, it is necessary to unequivocally establish the identity of the applicant for the request to exercise rights.
You also have the right to file a complaint with the Personal Data Protection Commission when the respective prerequisites for this are in place (https://www.cpdp.bg/).
CHANGES IN THE PRIVACY POLICY
This policy may be updated periodically to reflect changes in our personal data protection practices. ReSolution is committed to notifying you of all significant changes in this Privacy Policy.
This Privacy Policy was updated in November 2023.